CyberDrain is a leading resource for automation, We specialize in tools for Managed Service Providers (MSPs). Founded by Kelvin Tegelaar, CyberDrain provides practical automation solutions, educational content, and tools to help MSPs streamline their operations and improve efficiency.

The platform focuses on solving real-world problems that MSPs face daily, offering scripts for monitoring, documentation, and automation of Microsoft 365 environments and other MSP needs

Kelvin Tegelaar is a Microsoft MVP, cybersecurity and MSP expert, and the founder of CyberDrain. He’s a recognized authority in Microsoft 365 automation and PowerShell scripting, with extensive experience in helping MSPs optimize their operations.

Kelvin regularly speaks at industry conferences, contributes to the MSP community through educational content, and develops practical automation tools. He’s known for his expertise in Microsoft 365 security, automation, and best practices for managed service providers.

CyberDrain offers a wide range of content including:

• PowerShell Scripts: Automation scripts for Microsoft 365 management, monitoring, and documentation
• Blog Series: In-depth tutorials on PowerShell automation, monitoring, and documentation
• Security Tools: Scripts for security monitoring and compliance
• Educational Content: Webinars, training materials, and best practice guides
• Community Resources: Forums, Discord community, and collaborative tools

All content is designed specifically for MSPs and IT professionals working with Microsoft 365 environments.

CIPP (CyberDrain Improved Partner Portal) is an open-source, multi-tenant management platform designed specifically for Microsoft Partners and MSPs. It provides a unified interface to manage multiple Microsoft 365 tenants efficiently.

CIPP offers advanced features beyond the standard Microsoft Partner Center, including bulk operations, enhanced reporting, automation capabilities, and streamlined tenant management. It’s built by MSPs, for MSPs, addressing real-world challenges in multi-tenant environments.

CIPP includes numerous features designed to improve MSP efficiency:

• Multi-Tenant Management: Centralized dashboard for managing multiple client tenants
• Bulk Operations: Perform actions across multiple tenants simultaneously
• Enhanced Reporting: Detailed insights and analytics across all managed tenants
• Automation Tools: Automated tasks and workflows for common MSP operations
• Security Monitoring: Centralized security oversight and alerting
• User Management: Streamlined user provisioning and management
• License Management: Comprehensive license tracking and optimization

The platform is continuously updated with new features based on community feedback and MSP needs.

Yes, CIPP is completely free and open-source. It’s available on GitHub and can be self-hosted by any MSP. The project is community-driven and supported by contributions from MSPs worldwide.

While the core platform is free, there are optional hosted solutions and premium features available for MSPs who prefer managed hosting or additional enterprise features.

Getting started with CIPP involves several steps:

1. Review Requirements: Ensure you have the necessary Microsoft Partner permissions and Azure subscriptions
2. Choose Deployment: Decide between self-hosting or using a hosted solution
3. Follow Documentation: Use the comprehensive setup guides available on the CIPP GitHub repository
4. Join the Community: Connect with other users on Discord for support and best practices
5. Configure Tenants: Add your client tenants and configure access permissions

Detailed installation and configuration guides are available in the project documentation.

If you are a sponsor and paying for the $99,- support level, you can use the following methods:

• GitHub Issues: For CIPP-specific technical issues and feature requests when you’re a CIPP sponsor
• Helpdesk: For any questions, you can directly contact our helpdesk. The email address can be found in the management portal or in the welcome email.
• Discord Server: For a quick question, you can use #sponsors-quick-support
• Office Hours: every wednesday we have an open call for all CIPP users, to chat about anything CIPP with an hour long Q&A

Info The CyberDrain community offers several ways of getting you help:

• Discord Server: Active community discussion and community based help
• Reddit: r/MSP community discussions

Absolutely! Many CyberDrain projects, such as CIPP, RunAsUser, and others, are open-source and welcome contributions:

• Code Contributions: Submit pull requests for bug fixes or new features
• Documentation: Help improve guides and documentation
• Testing: Test new features and report issues
• Community Support: Help answer questions in Discord and forums
• Feature Requests: Suggest new features based on your MSP experience

All contributions are valued and help make the tools better for the entire MSP community.